Shipping & Delivery

Thank you for shopping with Biruvi! We are committed to providing you with a seamless shopping experience. Below is our Shipping Policy, outlining important details about order processing, delivery, and more.

Handling, Transit & Order Cut-Off Time

• Processing Time: Orders are processed within 1-2 business days (Monday to Friday).
• Transit Time: Once processed, orders are typically delivered within 8-11 business days (Monday to Friday).
• Order Cut-Off Time: For same-day processing, orders must be placed before 4:00 PM (GMT+01:00) Central European Standard Time (Berlin).
• Total Estimated Delivery Time: You can expect your order to arrive within 9-13 business days (Monday to Friday).

Shipping Information

• Shipping Method: Standard shipping is available for all orders within Germany.
• Shipping Rates: We are pleased to offer free shipping on all orders.
• Delivery Locations: Orders are shipped to the address provided at checkout.

Order Modifications
If you need to modify your order, please contact us at sales@biruvi.com as soon as possible. Changes may not be possible once the order has been shipped.

Lost or Delayed Packages
For assistance with lost or delayed packages, please reach out to us at sales@biruvi.com, and we will do our best to resolve the issue promptly.

Order Tracking
Once your order is shipped, you will receive an email confirmation with tracking details. Tracking information is typically available within 24-48 hours.

Cancellations

• Cancellation Window: Orders can be canceled before they are shipped.
• Cancellation Process: To cancel your order, email us at sales@biruvi.com.
• Refunds: Orders canceled within the allowed time will be refunded according to our Return & Refund Policy.

Incorrect Address
Ensure your shipping details are correct when placing your order. Biruvi is not responsible for packages sent to incorrect addresses. If you need to update your address, contact us at sales@biruvi.com before your order is shipped. Additional fees may apply for changes.

Estimated Delivery Timeline

• Cut-Off Time: 4:00 PM (GMT+01:00) Central European Standard Time (Berlin)
• Processing Time: 1-2 Business Days (Monday to Friday)
• Transit Time: 8-11 Business Days (Monday to Friday)
• Total Estimated Delivery Time: 9-13 Business Days (Monday to Friday)

Contact Us
For any inquiries or assistance, feel free to contact us:

• Address: 272 Bath Street, Glasgow, G2 4JR, United Kingdom
• Phone: +49 155 10830169
• Email: sales@biruvi.com

By placing an order, you agree to the terms outlined in this Shipping Policy. For further details, please review our Privacy Policy and Terms of Service. Thank you for choosing Biruvi!